At Visual Wings, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Your name, email address, and any details you provide when registering, submitting a form, or contacting us.
- Usage Data: Information about how you interact with our website (e.g., pages visited, time spent, device information).
- Cookies & Tracking Data: We use cookies and similar technologies to improve functionality and provide a better experience.
- You may visit our website without sharing personal details.
2. How We Use Your Information
We may use the information collected for:
- Providing and improving our services
- Responding to inquiries and customer support requests
- Sending updates, promotions, or order-related communications
- Analyzing site usage to enhance performance
3. Legal Basis for Processing (GDPR)
If you are in the European Economic Area (EEA), our legal basis for collecting and using personal information includes:
- Your consent
- Performance of a contract with you
- Compliance with a legal obligation
- Our legitimate business interests
4. Cookies
We use cookies for:
- Essential Functions: To enable secure login and navigation
- Analytics: To understand how visitors use our site
- Marketing (if applicable): To deliver relevant offers
- You can manage or disable cookies in your browser settings.
5. Sharing of Information
- We do not sell or trade your personal data.
- We may share data with trusted service providers (e.g., hosting, analytics, payment processors) who are bound by confidentiality agreements.
- If you access third-party or freelancer websites through our platform, their privacy practices will apply — we recommend reviewing their policies.
6. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
7. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no online transmission is 100% secure.
8. Your Rights
- Depending on your location, you may have the following rights:
- Access the personal data we hold about you
- Request corrections or updates
- Request deletion of your data (“Right to be Forgotten”)
- Object to processing or request restriction
- Request data portability
- Withdraw consent at any time
- To exercise your rights, contact us at hello@visualwings.net.
9. Children’s Privacy
Our website is not intended for individuals under the age of 13, and we do not knowingly collect information from them.
10. International Users
If you access our services from outside the United States, please note your data may be processed and stored in the U.S. or other locations where we operate.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
12. Contact Us
If you have questions about this Privacy Policy or your data, please contact us:
Visual Wings
Email: hello@visualwings.net